The initial set up was difficult even when following the instructions. But once the initial set up was completed. It has been easy. Personal pets like it as well as patients at my Rehab Center.
The mat is great for my dog. However, the way you have to use it is very frustrating. The app doesn’t always connect or stay connected. I want a time clock to watch but it always disconnects and I have to start over. I hate having to check the green dot and always have to refer to notes to recall what they mean. Just give me a definitive on and off. And a countdown that doesn’t disconnect. Aside from all the fussing you have to go through to use it I think the product itself is really good. Great quality, light but not flimsy. Easy to lay on top of dog. Good coverage. Comfortable for them to lie on.
We have been using the pad for several months now. It helps my labrador retriever, who has hip dysplasia and a torn CCL. However, the pad is way too small for a large dog. Only half of her body fits on it. I would like to see a larger option for big dogs.
I think my biggest single issue with the product was the tap to start option. I would have liked a button. I had a hard time being sure it was on and staying on. Also, my dog's injury was to his foot, so keeping the foot in the area being affected by the device required a lot of monitoring. And unfortunately, he would occasionally step on it and tap it off. He just wasn't thrilled with holding still for that long. Once he did settle down, he seemed to relax and enjoy it. It just took way too much to get him situated Obviously, the duration of time required for a positive effect is not your products issue, but it did make it hard with my dog.
I bought Pad and Loop at same time, and didn’t know both cannot be used simultaneously on app. After consulting the CS, I installed app on two phones to operate, but found it difficult to operate. Not only does it take many double taps to activate, but it also goes off automatically before the set time. The tech and idea are great, but your product design and app are very frustrating.
This is actually my 2nd petspemf loop. I do agility with my 2 dobermans almost every weekend, and my older girl has the petspemf mat that lives in her agility crate that is on between runs and wears the petspemf loop during her cooldown walk after every run. The last special was so good that I decided to buy a 2nd loop so that my other dog can use it at the same time. I recommend these to all of my agility friends (and many have purchased them now too!)
Thank you so much for sharing this! We’re really glad to hear the PetLoop PRO is supporting your ...
Easy to use, easy to connect and see how much time is remaining on a program. I got the large so both my dogs could use it at once, and I've seen the benefits for both dogs.
We’re really glad to hear you find the device easy to use and that it’s been a helpful addition f...
The pad is working wonderfully. After a couple of days, she goes to the pad automatically. We are using the stress setting during the fireworks and healing for bilateral TPLO surgeries.
Thank you so much for your lovely feedback! We truly appreciate you sharing your experience and w...
What I love the most about the RollnRest bed is that I just need to download the app, set it up and the rest is automatic! Not one more thing added to my to-do list and Japan gets his healing every time he lies on the bed. We've seen a lot of great improvements with Japan's overall comfort, recovery of his torn CCL and most importantly, his happiness in general.
Thank you so much for sharing this! ❤️
We’re really glad to hear it’s been helpful for your dog’...
We have used for two weeks and I’ve noticed my 5yo dog with arthritis in his hips and legs, and a recent iliopsoas sprain, has improved mobility and is able to run after a year of struggling to do so. This pad also helped greatly with a long 26 hr car ride. Instead of being stiff for days, he was only stiff for a night. I am very thankful for this mat and have hope it will help his mobility for years!
Thank you so much for sharing your experience! We’re really glad to hear that you’ve noticed posi...
I had to contact customer support due to a faulty wire. They sent me a new one right away.
Thank you for your kind review! We're sorry that you experienced an issue with the wire, but we'r...
I purchased the large PEMF pad for my senior dogs. I'll admit, I was incredibly skeptical at first because of the price point, but I ended up being pleasantly surprised.
My dogs were already familiar with PEMF therapy through my job, and we've seen significant improvements in their mobility and overall comfort after treatments. The system available through my workplace is Respond Animal Therapeutics, but I wasn't looking to spend an extra thousand dollars on a PEMF device for home use.
A coworker recommended Pets PEMF, and after doing a deep dive into several different products and brands, I decided to give it a try.
Shipping was faster than expected, and one of the first things that impressed me was how comfortable the pad is. I was worried the coils would be noticeable, but you can hardly feel them at all.
Here are a few things I love about the product, along with a couple areas where I think there's room for improvement:
The Pad Itself
The pad is very soft, well-made, and can be folded carefully for storage. I also love that the battery pack has its own Velcro pouch, which keeps everything neat and secure.
My one criticism is the battery pack itself. It basically functions as a blinking indicator light to show connection status and whether a program is running. I'd love to see a few physical buttons or a small display that makes it easier to confirm which program is active without relying solely on the app.
Treatment Duration
This was one of the biggest selling points for me. The pad can run for up to 8 hours, which is fantastic. The PEMF system I've used previously needed to be restarted every 60 minutes.
At bedtime, I place my 15-year-old dog on top of the pad (or sometimes underneath), select the Pain Relief program, and let it run overnight. We both wake up refreshed since he stays asleep most the night now, and I've noticed he seems to move around much more comfortably in the morning.
Treatment Programs
There are four treatment options available, and I appreciate having the variety. I primarily use the Regenerative Healing and Pain Relief settings for my senior dogs.
The lower-frequency options are great for relaxation and calming. For people who are just introducing their dogs to PEMF therapy, these settings are ideal for helping dogs become comfortable with the sensation before gradually progressing to higher frequencies if needed.
The App
Overall, I like the app and continue to use it via Bluetooth. It's simple, straightforward, and easy to navigate. I mainly use it because I like being able to visually confirm that a program is running.
That said, the app does occasionally close unexpectedly on my phone. When that happens, I'll sometimes use the test tube to verify that the pad is still pulsing, and it always has been. It's a little glitchy from time to time, but definitely not a deal breaker.
Overall
I would absolutely recommend Pets PEMF to anyone looking to add an effective and affordable tool to their pet's wellness routine. It has helped my senior dogs stay more comfortable and mobile, and that's something that means the world to me.
Thank you so much for taking the time to share such a detailed review! We're delighted to hear that the Petspemf Pad has become a valuable part of your senior dogs' wellness routine and that you've noticed improvements in their comfort and mobility.
We also truly appreciate your thoughtful feedback regarding the control unit and app. Suggestions like yours are incredibly valuable, and we'll be sure to share them with our development team.
Regarding the app, once a treatment program has started, your phone does not need to stay connected to the Pad. If the app disconnects or closes, the program will continue running for the full selected duration. If you'd like to check the remaining time, simply reopen the app, tap 'Connect,' and wait a few moments for the timer to resync. You can also verify that the Pad is running by checking the green light on the control box—it should blink once per second.
Thank you again for your kind words, recommendation, and for trusting Petspemf to support your dogs' well-being. We wish you and your senior companions continued health and happiness! ❤️
Hi Marko,
Still waiting to see an improvement with my pup. I hope it gives her some relief. I was disappointed to see a micro usb connection which is kind of a pain to plug in. I wish it was the new standard usb-C connection.
Thank you,
Jim
Thank you for your review, Jim! We hope your pup experiences the support you're looking for as you continue using the device. We also appreciate your feedback about the charging connection. Comments like yours are valuable, and we'll be sure to share them with our team as we continue improving our products. Wishing you and your pup all the best!
Unfortunately I had to euthanize my Rocky dog less than 24 hours after ordering the product. So I can’t write about the usefulness of the bed. Instead I can speak to the customer service I received.
I reached out to your customer service to notify them of Rocky’s death and ask if they could either cancel my order or contact the shipper to return the item to you as my notice from you appeared to indicate the package had just gone to the shipper.
I had only rec’d the notification my order had been processed. I immediately reached -via email-someone named Maja and explained the situation. All by email, as there is no telephone number I could find for your company.
If you have time I think you will understand why I felt your CS department left a lot to desired. We exchanged many emails.
My beloved Rocky was gone. I was beside myself, and I kept getting exactly the same silly response that Maja couldn’t give me the directions on how to return the item until I knew when it would be delivered. And that your company could not stop the shipment nor redirect the shipper to return the item unless I paid a 30% fee of the item I purchased, which cost nearly $800.
UPS noticed me the package would be here Friday evening and I contacted Maja once again at 9:30 A.M. Friday. I did not hear back by the time the package arrived at 6:30 P.M., so I explained the situation to the UPS driver that I would like to return the bed as my dog had passed.
The driver was very nice and understood how upset I still was over the loss of my dog. Maja however once again threatened me with the 30% fee when she read I had “refused” the order.
Throughout the ordeal I felt no empathy from her for the particulars of my situation. But at the end of the day your company did do the right thing and refunded my entire purchase price, for which I am really appreciative. I don’t know if that was due to Maja’s assistance or just good company management. In either case thank you.
I would suggest your reps receive some training in really hearing and understanding a customer’s situation rather than simply repeating over and over your policy. I understand you might charge a return/restock fee if the product did not satisfy the customer once used for the recommended 21 days. But as I told Maja I felt it was completely out of line for a situation such as mine. I don’t imagine many people lose their dogs within a day or so of placing an order for this product. But still, training or empowerment of the customer rep to waive the charges in such cases would be really customer facing improvement.
I am much calmer now than I was during that immediate week or so after I had to euthanize Rocky. So to the degree I was unpleasant to Maja I apologize. She just kept hitting a tender place without knowing I guess how tender one feels after losing a best furry friend.
First and foremost, we are truly sorry for the loss of your beloved Rocky. We cannot imagine how ...
My dog is only two but was born with really bad hip dysplasia and some other bony anomalies. I tried to put her on the mat for pain relief because I thought she was having discomfort and she jumped off. I changed to the accelerated healing and she tolerates that well and I think feels better. She is generally on the mat 30 to 60 most days. I’m glad we have it for her and that our physical therapy, Vet suggested PEMF for her.
We’re so glad to hear that you found a routine that works well for your pup and that Petspemf has become a supportive part of her care. It’s wonderful that you’re working together with your veterinary team to find the best ways to support her.
Thank you for trusting Petspemf to be part of your dog’s wellness journey.
This was incredible.
We used it on our office dogs and they had the best in office and at home sleep they have ever had. So impressed
Thank you so much for sharing your experience!
We’re so happy to hear that Petspemf has become...
Does nothing. We've been using this for weeks, twice a day. No change in comfort level, no change in anything. This is just another expensive gimmick.
Thank you for sharing your feedback. Every pet is unique, and responses to PEMF therapy can vary. We generally recommend using the device consistently over an extended period of time, as some pets may take longer than others to respond.
If you have any questions about your usage routine or would like personalized guidance, our support team is always happy to help at foryou@petspemf.com.
So so. Had to send for a new pad because it would stop on the app. Not sure if the problem is the app or the pads. You have to keep testing the pad to see if it is working because the app will not record correctly.
Thank you for your feedback. We’re sorry to hear that your experience has been frustrating.
We'...
I did not get to use the Rollin Rest bed. I cancelled my order before it arrived. I found out the the magnets could affect my Total Knee Replacement. They told me that I could not refuse the box when it came. I paid over $100 to return it to insure it for $1000. Then they charged me another 10% restocking fee. So I lost $200. Just like burning money.
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. For safety reasons, we always recommend consulting with a healthcare professional before using PEMF products if there are any medical implants or specific health considerations.
As outlined in our Returns & Refunds Policy, orders that have already shipped are subject to return and cancellation fees. Additionally, RollnRest returns include a 10% fee due to certain non-returnable bed components.
We understand your frustration and appreciate you taking the time to share your experience with us.
Mi é stato mandato in omaggio un nuovo pad (di dimensioni maggiori) in sostituzione di uno che aveva avuto dei problemi di funzionamento.
Oltre a funzionare perfettamente, essendo più grande permette alla mia cagnolina di distendersi più agevolmente su tutta la superficie.
La mia cagnolina soffre di artrite e l’utilizzo le lenisce il dolore.
Ho anche diversi gatti che si contendono la postazione
We’re so happy to hear that the new Pad has become a favorite spot in your home — it sounds like ...
Using daily eases my 12 yo labs arthritis pain. The ease of use and phone app 👍 I just wish I could afford the bed for him.
We’re so happy to hear that Petspemf has become a helpful part of your senior Lab’s daily routine...
My cat went downhill quickly and before I received the product. I canceled right away but had to wait a month for a refund and then was charged over $150 for restocking. I understand that there are some costs incurred to ship out a product and then receive it back, but this is extreme
We are truly sorry to hear about the loss of your cat. We understand how difficult that situation must have been.
When a cancellation request is made after an order has already been shipped, the package must first be returned to our warehouse before a refund can be processed. As outlined in our Terms & Conditions (https://petspemf.com/terms-and-conditions/), a 30% return fee applies in these cases to cover the costs associated with the outbound shipment, return shipping, and processing. In this case, the return process took longer than expected because the package was being returned from Canada and was delayed during customs processing, which was unfortunately outside of our control.
We appreciate your understanding that international shipping and returns involve significant costs on our side as well. We always aim to be as transparent as possible, which is why this policy is clearly stated on our website.
The mats are easy to use, well made and my dogs gravitate towards them
Thank you for choosing Petspemf and trusting us to be part of your pets’ wellness journey!
This has been a fantastic product. My dogs take turns sharing it. The large bed is big enough for two Malinois to share. I have seen drastic help with the Stress and Anxiety settings and the integrated healing for my older dog. I'm so happy that I made the jump and purchase this it's well worth the price.
Thank you so much for your kind words and for choosing Petspemf! We truly appreciate you shari...
The Harmony loop isn’t just for calming a hyperactive dig. My dog is very calm and low key. I use the Harmony loop to calm the vagus nerve, relax the spine and aid in acid reflux. My dog falls asleep fast and easy if she is ever anxious. I use this in conjunction with the PetsPemf Roll and Rest bed. When she is relaxed the other Pemf programs work even better for her.
Thank you for trusting Petspemf to be part of your dog’s journey. We’re so happy to hear that the...



